Nature of ethics and its relevance to business and the accountancy profession |
In business, ethics is defined as the application of ethical values to business behavior. Ethical values are words such as integrity, honesty, responsibility, transparency and fairness amongst others. It is how the business or entity brings these values ‘alive’ or applies them within their organization as it transacts its business that is key. How it conducts its relationships with its employees, its shareholders, its customers, its suppliers and with those in the community in which and wherever it operates. It is therefore about how the entity does its business not what it does, so it is not about the product or service the company provides.
Ethical
values play out through behaviors. They are highly relevant to business and
those operating in it, especially professional people. There is the expectation
in the public mind that professionals within organizations will play a
leadership role in ensuring that those entities will act ethically in
transacting their business.
That
expectation is rooted in ‘trust’ that businesses know what they are doing and
are doing it in society’s interest, as part of wealth creation for all. This is
the ‘trust me’ model. This model has been eroded as society recognized as it
could not trust business to ‘do the right thing’ particularly in the arena of
non-financial focused activity. So after the 1960s/1980s when major companies
became manager run and led rather than family owned and led, the model evolved
to ‘involve me’. This model has continued to evolve through the stages of ‘show
me’, asking companies to demonstrate how they do their business; to ‘prove to
me; where society expects companies to provide independent verification and
assurance of how they do their business. The ultimate model, if companies do
not behave, is to impose law on them to do so: ‘obey me’. The law is a blunt
instrument in curing behaviour because it cannot define or cover all instances
of poor behaviour, and leads to a compliance or tick the box culture rather
than one based on ‘doing the right thing’ naturally.
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